Maroma, A Belmond Hotel, Riviera Maya | Resort in Puerto Morelos, Mexico

| 9.7 (18 Reviews) |   Pet Friendly  18 Bathrooms  48 Guests
Maroma Resort | Maroma, A Belmond Hotel, Riviera Maya

Resort with Parking, Pool and Designated Smoking Area

Discover an unrivaled oasis directly on Maroma Beach in the Riviera Maya at this luxurious resort, offering a full-service spa and delicious dining, near attractions and activities, including the Yucatan Jungle. Begin the day at the Maroma, A Belmond Hotel, Riviera Maya with a free daily a la carte breakfast or with a refreshing swim in one of the 3 outdoor pools. Admire stunning views of the ocean from the resort's observation tower or take advantage of the on-site classes, including cooking lessons and tequila tastings. Explore the scenic paths and trails surrounding the Belmond Maroma Resort or browse for souvenirs and traditional Mayan crafts at the on-site boutiques. Sample traditional regional cuisine at the on-site El Restaurante or enjoy an extensive wine selection at the Belmond Maroma Wine Cellar. This hotel ranked among the top 100 Hotels & Resorts in the World. Easily arrange snorkeling excursions, deep-sea fishing and sailing with help from the Belmond Maroma's friendly concierge services. Experience swimming with dolphins, explore the Yucatan Jungle or spend the afternoon kayaking, all available nearby.

Maroma, A Belmond Hotel, Riviera Maya is located in Puerto Morelos.

This 72 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Guest Services, Breakfast, and several others. This is a 5 star rated property and has over 18 reviews with the average score of 9.7 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 72 Bedrooms Resort if you want to learn more about this Casai place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Maroma, A Belmond Hotel, Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carret. Fed. 307 Km. 51, Puerto Morelos, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Restaurant
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Kids' meals
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Body treatments
  • Beauty services
  • Spa lounge/Relaxation area
  • Beachfront
  • Diving
  • Manicure
  • Head massage
  • Private beach area
  • Water sports facilities on site
  • Full-body massage
  • Hair treatments
  • Fitness classes
  • Facial treatments
  • Spa
  • Fitness center
  • Foot bath
  • Hand massage
  • Body scrub
  • Haircut
  • Pedicure
  • Beach
  • Couples' massage
  • Neck massage
  • Cooking class
  • Makeup services
  • Hair coloring
  • Foot massage
  • Bike tours
  • Waxing services
  • Body wrap
  • Locker rooms
  • Back massage
  • Spa/Wellness packages
  • Ping-pong
  • Massage
  • Hairstyling
  • Steam room
  • Spa facilities
  • Personal trainer
  • Sauna
  • Fitness
Entertainment
  • Board games/Puzzles
General
  • Pet friendly
  • Wifi in all areas
  • Hypoallergenic room available
  • Air conditioning
  • Designated smoking area
  • Safe
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Pet basket
  • Car rental
  • Airport shuttle
  • Room service
  • Express check-in/out
  • Pet bowls
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Dry cleaning
  • Ironing service
  • Babysitting/Child services
  • Baggage storage
  • 24-hour front desk
  • Currency exchange
  • Hair/Beauty salon
  • Business center
  • Private check-in/out
  • Suit press
  • Packed lunches
  • Valet parking
  • Laundry
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that holiday policies (dec 18 - jan 1) full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax, renovation work is done from 09:00 to 18:00 daily. the spa is under renovation, please note that woodend by curtis stone will be closed from august 5 to august 25. during this time, guests will enjoy a specially curated woodend experience of exclusive pop-up dinners throughout maroma. excluding tuesdays.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.93
Location:
9.64
Staff:
10
Facilities:
9.64
Comfort:
10
Cleanliness:
10
Zoltan
Sep 3, 2025 07:00:00 AM
Review Score:   10
Switzerland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Garden View Room
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

General

Safe, Heating, Air conditioning, Interconnecting room(s) available, Fan, Ironing facilities

Media & Technology

Telephone

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub or shower, Bathrobe, Free toiletries

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view
Deluxe Ocean View Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe Ocean View Room

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

General

Safe, Heating, Air conditioning, Interconnecting room(s) available, Fan, Ironing facilities

Media & Technology

Telephone

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub or shower, Bathrobe, Free toiletries

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view
Junior Suite with Sea View
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Master Suite with Sea View
Room Type: Suite
Room Size: 69 m2
1 King bed(s) Bed
Master Suite with Sea View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Interconnecting room(s) available, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
One Bedroom Suite - Ocean Front
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Private bathroom, Hairdryer, Bidet, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony, Private pool

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Suite with Garden View
Room Type: Suite
Room Size: 69 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Room Amenities

Fold-up bed
Junior Suite with Garden View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Room Amenities

Fold-up bed
Two-Bedroom Suite
Room Type: Suite
Room Size: 114 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Suite

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Shower, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

Room Amenities

Fold-up bed
Ocean Plunge Pool Suite
Room Type: Suite
Room Size: 79 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Shower, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony, Private pool

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Suite with Private Pool (Pavo Real)
Room Type: Suite
Room Size: 85 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Shower, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Deluxe Family Suite
Room Type: Suite
Room Size: 106 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Shower, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony, Private pool

Living Area

Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Two-Bedroom Suite (Xuxu)
Room Type: Apartment
Room Size: 106 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Internet

Internet facilities

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony, Private pool

Living Area

Sitting area

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Two-Bedroom Suite (Mariposa)
Room Type: Apartment
Room Size: 116 m2
1 King bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed
Suite with Sea View
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Private bathroom, Hairdryer, Slippers, Bathtub, Bathrobe, Free toiletries

General

Safe, Heating, Air conditioning, Fan, Ironing facilities

Media & Technology

iPod dock, Telephone

Outdoors

Balcony

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Fold-up bed

FAQ's

Is this Maroma resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Maroma resort?

Check-in time for Maroma resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Maroma resort have a swimming pool?

Yes, this Maroma resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Maroma resort?

Best-rates for the Maroma resort starts from $935 per night with includes Pool, Designated Smoking Area, Private Beach, Sports/Activities, Wellness Facilities, Restaurant, Bar, Air Conditioner, View, Transportation/Shuttle, Entertainment, Child Friendly, Internet, Laundry, Oceanfront, Spa, Pet Friendly, Ocean View, Balcony/Terrace, Security/Safety, Business Services, Toiletries, Guest Services, Breakfast, Parking with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Maroma resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Maroma resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Maroma resort?

Based on the information reported by the owner or manager, the Maroma resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Maroma resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Maroma resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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